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Relocation Services
About Us >> Experience

RE/MAX Relocation has nearly two decades of experience providing a full range of relocation services to clients worldwide. Our largest client moves thousands of employees a year, while for our smallest we manage the needs of a handful of employees.

We work with over 300 clients, and assisted over 8,000 employees annually. Showing our success at maintaining long term relationships, some of our clients have been with us for 16 years and we are proud of maintaining our client retention rate for the past three years at 96.5%.

If you would like information on relocation services or information on an area that you are relocating to, please contact one of our Real Estate professionals.
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We have more than 100 employees, with approximately 70 based in North America and the remainder in Europe, the Middle East and Africa.

About Us >> Team Structure

The two core components that guide customer service at RE/MAX Relocation are immediate availability and clear communication. Our staff works in teams, using flextime hours to ensure highly responsive service to clients across the globe. We provide toll-free numbers, automated access to voice mail and e-mail – as well as a Web-based relocation tracking system that provides immediate real-time access to all critical information relating to any transfer.

Response Time

We are available to you and your employees 24 hours a day, seven days a week, via toll-free and direct-dial numbers during business hours, home phone and cell numbers after hours, and e-mail around the clock. We hold ourselves to precise response-time requirements for returning phone calls, answering e-mail and responding to accounting inquiries. Response-time commitments are clearly communicated to you upfront – with accountability procedures in place.

Account Executive

Serving as your single point of coordination, our Account Executives average 18 years of experience in the industry and nine years with RE/MAX Relocation. All must hold the Certified Relocation Professional designation, conferred by the Employee Relocation Council. The Account Executive is supported by a team of relocation professionals that varies in size depending on your program's needs.

Team Members

Our Assistant Account Executives average six years in the industry and three years with RE/MAX Relocation. They, too, are required to hold the CRP designation. Rounding out the team is a Relocation Assistant and a Closing Manager.

Vice President of Operations and Client Relations

Monitoring your overall program to ensure all objectives are met and any concerns are immediately addressed is our Vice President of Operations and Client Relations.

Call RE/MAX TEAM 2015 for professional assistance in your relocation to Chicagoland!